Terms and Conditions for 92 Dada — Platform Rules Every Player Should Read

Welcome to 92 Dada. By accessing, registering, or using any service offered through the 92 Dada platform — including sports betting, live casino games, slots, and all other products available at 92dada.app — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full.

These Terms constitute the entire legal agreement between you (the player) and 92 Dada (the operator). They apply to all interactions with our platform, including depositing funds, placing bets, participating in promotions, and contacting customer support. If you do not agree with any part of these Terms, you must not use the 92 Dada platform.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 92 Dada.

To register and use a 92 Dada account, you must meet all of the following eligibility criteria at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age. 92 Dada operates a strict 18+ policy across all products and services without exception.
• You must be a natural person — not a corporation, partnership, trust, or automated entity of any kind.
• You must provide accurate, truthful, and complete personal information during registration, including your full legal name, date of birth, email address, and mobile number.
• You may hold only one account on 92 Dada. Multiple accounts by the same individual — regardless of the name, device, or payment method used — are strictly prohibited.
• You must not be self-excluded from 92 Dada or under any other active exclusion order at the time of registration.

92 Dada reserves the right to request identity verification documents at any time, including government-issued photo ID, proof of address, and proof of ownership of the payment method used. Failure to provide requested documentation within the specified timeframe may result in account suspension or closure.

Your 92 Dada account is personal to you. You are solely responsible for maintaining the confidentiality of your login credentials — your username, password, and any two-factor authentication codes — and for all activity that takes place under your account.

• Never share your password with anyone. 92 Dada staff will never ask you for your password under any circumstances.
• Use a strong, unique password that is not used on any other platform or service.
• Enable two-factor authentication on your account for additional security — available in your account security settings.
• Log out of your account when using a shared or public device.
• If you suspect your account has been accessed without your authorisation, contact 92 Dada customer support immediately via live chat or email at support@92dada.app.

92 Dada will not be responsible for losses arising from your failure to protect your login credentials, provided the platform's own security systems have not been breached.

All transactions on 92 Dada are conducted in Pakistani Rupees (PKR). The following payment methods are accepted for both deposits and withdrawals: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers, and Visa or Mastercard debit cards issued by Pakistani banks.

• The minimum deposit amount is Rs 500. Minimum withdrawal amounts vary by method and are shown at the time of the withdrawal request.
• Deposits are credited to your 92 Dada balance instantly for Easypaisa and JazzCash, and within standard processing times for bank transfers and cards.
• Withdrawals are processed to the same payment method used for the most recent qualifying deposit. This is a requirement under our Anti-Money Laundering (AML) policy and cannot be bypassed.
• Standard withdrawal processing time is within 90 minutes for mobile wallet methods. Bank transfers and cards may take up to 3 business days.
• 92 Dada does not charge fees on standard deposits or withdrawals. Your bank or mobile wallet provider may apply their own transaction charges, for which 92 Dada is not responsible.
• Funds held in your 92 Dada balance are held in trust and will not be used for any operational expenses of the platform.

92 Dada reserves the right to pause or delay a withdrawal pending completion of identity or source-of-funds verification. Any request for documentation in this context must be responded to within 7 days to avoid the withdrawal request being cancelled.

Bets placed on 92 Dada — whether on cricket, other sports, or casino games — are subject to the specific rules of each market or game, which are accessible within the relevant product section of the platform. The following general betting rules apply across all products:

• All bets are final once confirmed. A bet cannot be cancelled, voided, or modified after submission, except in circumstances explicitly described in the individual sport or game rules.
• In the event of a technical fault that affects the outcome of a bet, 92 Dada will investigate and may void affected bets at its discretion. Where possible, the outcome verifiable from official sources at the time of the fault will be used to settle the bet.
• Maximum stake and maximum payout limits apply to individual markets. These limits are displayed within the bet placement interface.
• 92 Dada reserves the right to void any bet placed at odds that were displayed erroneously due to a pricing error. Players will be notified and their stake returned in full in such cases.
• In-play bets are accepted at the odds displayed at the time of submission. Odds can change between the moment you select a bet and the moment you confirm it — the confirmed odds are those that apply to your settled bet.
• Cash-out requests, where available, are processed at the current market price at the time the request is received and accepted by the system. 92 Dada does not guarantee cash-out availability on any market at any time.

92 Dada offers a range of promotional offers including welcome bonuses, deposit match bonuses, free spins, reload bonuses, and tournament prizes. All promotions are subject to the following general conditions, in addition to any specific terms communicated at the time each offer is presented:

• Bonuses are credited to your bonus balance and are subject to a wagering requirement before they, or any winnings derived from them, can be withdrawn as real funds.
• Wagering requirements are expressed as a multiplier (e.g. 30x). A 30x requirement on a Rs 2,000 bonus means you must place bets totalling Rs 60,000 before the bonus converts to withdrawable cash.
• Not all games contribute equally to wagering requirements. Slots typically contribute 100%; live casino games, including Baccarat and Teen Patti, may contribute at a lower rate. Contribution percentages are listed in the individual promotion terms.
• Only one welcome bonus may be claimed per player, per household, and per device. Attempts to claim the welcome bonus multiple times through duplicate accounts will result in all accounts being closed.
• Bonuses expire if the wagering requirement is not completed within the stated validity period — typically 7 to 30 days from the date the bonus is credited. Expired bonuses are removed from your balance automatically.
• 92 Dada reserves the right to withdraw, modify, or cancel any promotion at any time. Any changes to an active promotion will be communicated to affected players.
• Placing bets with the sole purpose of completing wagering requirements — rather than for genuine entertainment — may be identified as bonus abuse and result in the bonus being voided.

92 Dada is committed to providing a safe gaming environment. We offer a range of tools that allow you to manage your betting activity directly from your account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account. Reductions take effect immediately; increases take 24 hours to apply.
• Loss Limits: Cap the amount you can lose within a set period. The same immediate reduction / delayed increase rule applies.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
• Reality Checks: Enable notifications that remind you how long you have been playing at intervals you select.
• Self-Exclusion: You may exclude yourself from 92 Dada for a minimum of 30 days or permanently. During self-exclusion, your account will be suspended and you will not be able to access betting or casino products. Self-exclusion cannot be reversed until the selected period expires, and permanent exclusions cannot be reversed at all.

To access responsible gaming tools, go to your account settings and select the Responsible Gaming section. If you are experiencing difficulties related to gambling, please visit our dedicated Responsible Gaming page for information and support resources.

The following conduct is strictly prohibited on 92 Dada and will result in account suspension, permanent closure, and forfeiture of any balance found to have been accumulated through prohibited activity:

• Opening multiple accounts or assisting another person in opening an account to circumvent any account restriction or bonus limitation.
• Using the platform to launder money or conduct any financial transaction that is illegal under Pakistani law.
• Exploiting software bugs, calculation errors, or pricing mistakes to place bets that would not be accepted under normal operating conditions.
• Using automation tools, bots, or scripts of any kind in connection with placing bets or interacting with casino games on 92 Dada.
• Colluding with other players — including through chip dumping in poker or coordinated betting strategies — to circumvent fair play principles.
• Providing false or misleading information during registration, verification, or any interaction with 92 Dada support staff.
• Threatening, harassing, or abusing 92 Dada staff or other players in any communication channel.

92 Dada also reserves the right to close any account at its discretion, with reasonable notice to the player and a full return of any legitimate balance, where the continued operation of the account is deemed inconsistent with our licensing obligations or risk management requirements.

All content on the 92 Dada platform — including but not limited to the brand name, logo, website design, game interfaces, graphics, text, and software — is the intellectual property of 92 Dada or its licensed providers. You may not reproduce, copy, distribute, or create derivative works from any part of the 92 Dada platform without express written permission.

Game content provided by third-party game studios — including Pragmatic Play, PG Soft, and others — is licensed to 92 Dada and protected under the respective studio's intellectual property rights. Any unauthorised reproduction of game content is a violation of both these Terms and applicable intellectual property law.

92 Dada provides the platform on an "as is" basis and makes no warranty regarding uninterrupted availability, accuracy of odds at any given moment, or freedom from technical faults. To the fullest extent permitted by applicable law:

• 92 Dada is not liable for any loss arising from technical failures, internet connectivity issues on the player's side, or device incompatibilities.
• In the event of a dispute regarding the outcome of a bet or casino game result, 92 Dada's records — maintained on secure servers — will be considered the definitive record of all transactions and outcomes.
• Any dispute must be raised with 92 Dada customer support within 30 days of the event giving rise to the dispute. Disputes raised after this period may not be investigated.
• 92 Dada will acknowledge receipt of a formal complaint within 48 hours and aim to provide a resolution within 14 business days.

These Terms and any dispute arising from them are governed by the applicable laws of the jurisdiction under which 92 Dada is licensed and operated. By using 92 Dada, you agree that any legal proceedings will be conducted in accordance with those laws.

The collection, storage, and use of your personal data by 92 Dada is governed by our Privacy Policy, which forms part of these Terms and Conditions. By creating an account on 92 Dada, you consent to the collection and processing of your personal information as described in that policy.

92 Dada collects personal data for the purposes of account management, identity verification, payment processing, fraud prevention, responsible gaming compliance, and improving the platform experience for Pakistani players. Data is not sold to third parties for marketing purposes. Full details of how your data is used, stored, and your rights regarding it are set out in the Privacy Policy.

92 Dada may revise these Terms and Conditions from time to time to reflect changes to our products, legal requirements, or operating practices. When material changes are made, we will provide notice through one or more of the following channels:

• An email notification to your registered email address.
• A notice displayed on the 92 Dada platform at login.
• An update to the "Last Updated" date shown at the top of this page.

Your continued use of 92 Dada after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you should stop using the platform and contact support to close your account and withdraw any remaining balance.

If you have any questions about these Terms and Conditions, or wish to raise a formal complaint, please contact the 92 Dada support team through the following channels:

• Live Chat: Available 24/7 from the support icon in your account dashboard after login. Typical first-response time under 3 minutes.
• Email: support@92dada.app. For formal complaints, please include "Formal Complaint" in the subject line with your account username and a clear description of the issue.

We aim to acknowledge all email enquiries within 24 hours and resolve standard support requests within 48 hours. Formal complaints are handled under a separate process with a target resolution time of 14 business days.